Case studies
How we help businesses turn good delivery into winning bids. The examples below are anonymised and illustrative of the work we do and the format we report it in; named case studies are published only with the client’s written permission.
About these examples. The case studies on this page are anonymised illustrations of typical engagements — written to show the kind of challenge we solve and how we report outcomes. We don’t attach invented figures or client names. As clients agree to be named, their verified results will replace these examples.
Regional main contractor
Buyer: Local authority framework, North West
Challenge. A mid-size contractor kept reaching the quality stage of council framework bids but never ranking in the top tier — strong delivery, flat scores.
What we did. We rebuilt their answer plans against the published criteria, turned site experience into evidenced method statements, and costed a deliverable social value offer tied to named local programmes.
Outcome. Quality score lifted into the top band at the next framework submission; appointed to two value-band lots.
Domiciliary care provider
Buyer: Council adult social care DPS
Challenge. A homecare provider with excellent CQC outcomes was losing call-offs to larger nationals, unable to surface its evidence in the format commissioners scored.
What we did. We built a reusable selection pack and model answers — safeguarding, workforce, mobilisation — drawing the real outcome data out of their registered managers.
Outcome. Faster, higher-scoring call-off responses; package of council hours secured within the quarter.
Soft FM specialist
Buyer: University estates total FM tender
Challenge. A single-service cleaning firm wanted to win a bundled FM contract but lacked a credible multi-service mobilisation and TUPE story.
What we did. We structured the consortium and subcontract arrangements on paper, wrote a dated mobilisation plan with named roles, and evidenced quality monitoring at scale.
Outcome. Shortlisted at first attempt against incumbent national providers; progressed to final presentation.
Managed service provider
Buyer: Public sector technology framework
Challenge. A capable MSP’s bids read like vendor brochures — strong tech, but security and exit answers an evaluator couldn’t score.
What we did. We translated their architecture into plain English, evidenced the security posture against the buyer’s governance needs, and wrote a credible exit and portability plan.
Outcome. Appointed to the framework; first further-competition response turned around in five working days from the new answer library.
What every case study covers
Whether anonymised or named, a useful case study tells you four things, so you can judge relevance to your own bids:
- The sector and buyer type — is this like the work you bid for?
- The challenge — the deadline, the gap, the reason they came to us
- What we did — the specific service and approach
- The outcome — the result, with real numbers once permission allows
See the approach for yourself
The most direct way to judge us isn’t a case study — it’s a free review of your own bid. Send your last unsuccessful submission or a live tender and we’ll read it the way an evaluator would, then tell you honestly how we’d help. Upload a tender, or read the method in our guide to writing a winning bid.
Frequently asked questions
Are these real clients?
The examples are anonymised illustrations of typical engagements, shown to demonstrate the kind of work we do and how we report it — without inventing figures or naming clients who haven’t agreed to it. As clients give permission, named and verified case studies will replace them.
Why don’t you publish win rates?
Because an unverifiable percentage proves nothing, and we’d rather earn your trust the way we’d earn an evaluator’s — with evidence. The most convincing demonstration is the free review we’ll give you of your own bid.
Will our work be kept confidential?
Always. Nothing about your bid is published without your explicit permission, and we work under NDA whenever you’d like. Any case study featuring you would be agreed with you, word for word, first.
Can you give references?
References are available on request as our client base grows — we’d rather connect you with a real client in your sector than point at an anonymous quote. Ask us when you get in touch.